How to Respond to a Verbal Assault Without Losing Your Cool
âOften those that criticize others reveal what he himself lacks.â ~Shannon L. Adler
 I answer the phone.
And then the yelling starts. The woman on the other end lets fly a barrage of abuse.
Sheâs angry and upset and sheâs taking it out on me. Because I havenât sent her a text message for two days.
She wants to know why I havenât responded and what is wrong with me. She wants to know how I can be so mean.
I donât understand. I thought I was giving her space during a difficult time. I was also dealing with events …


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