How to Respond to a Verbal Assault Without Losing Your Cool
“Often those that criticize others reveal what he himself lacks.” ~Shannon L. Adler
I answer the phone.
And then the yelling starts. The woman on the other end lets fly a barrage of abuse.
She’s angry and upset and she’s taking it out on me. Because I haven’t sent her a text message for two days.
She wants to know why I haven’t responded and what is wrong with me. She wants to know how I can be so mean.
I don’t understand. I thought I was giving her space during a difficult time. I was also dealing with events …