Tag: conversation

  • How to Be Brave and Speak up Early in the Conversation

    How to Be Brave and Speak up Early in the Conversation

    “Fear is a reaction. Courage is a decision.” ~Winston S. Churchill

    In a recent episode involving a field trip my daughter is taking, I found myself at a crossroads, grappling with the fear of expressing concerns early in a conversation. As a parent, I highly value my children’s growth but struggle with the balance of asserting my needs without risking relationships.

    The plans felt, on first reading, overly ambitious, so I wanted more information and I wanted to be able to express myself and feel heard. I highly value situations where my kids have opportunities to overcome challenges and build some confidence and resilience, but I also want to make sure they are actually capable of the challenges.

    I know that all sounds perfectly reasonable, and it is, except one thing: I’ve never really been good at presenting my needs early in a conversation. Usually I wait in fear of damaging the relationship and only come in confidently once there is really something to complain about.

    I’ve read books and taken courses that have taught me practical skills for having hard conversations, but the truth is, in the absence of something that has made me really angry, they have always terrified me.

    Now that I have done a lot of inner personal work, I can quite easily see and share that I was hesitant to express myself because I didn’t want to create a rift in the relationship. That person is quite an important figure in my child’s life. I was also hesitant because there was no anger present to fuel my courage.

    Yet, as a parent, I know my involvement and advocacy can contribute positively to my children’s development, but I’ve learned it needs a thoughtful approach. That is often much easier when there is space and time for building trust in those relationships with people, where tone, body language, and repeated successful interactions can go a long way.

    In this case, the person organizing the itinerary is generally not available for casual conversation because they are incredibly busy. Therefore, any questions are automatically more formal, as they have to be expressed in writing.

    The other dynamic going on for me, which is now much easier to see after years of personal work, is that this person has a tendency to be quite bossy and, with being so busy, I fear that any kind of concern raised will be deemed criticism and set off an angry or defensive response and rupture the relationship.

    This isn’t because I’ve experienced this with this particular person. It has far more to do with childhood patterning that has been reinforced through other experiences in adulthood.

    The fear I feel is an old one, trying to keep me safe. It’s my nervous system and neurobiology saying, “We know these warning signs. The bossy lady will broker no criticism and there will be trouble, and that isn’t good because her relationship is critical to your/your children’s survival.”

    Of course that isn’t true, and as an adult, when I look at it through this lens, I can see it’s not a mature response. But I can assure you, even with the knowledge that the inner nervous system responses and chemicals released that once kept me safe are now outdated, and the knowledge that then is not now, the panic still rises.

    I spent some time crafting what I wanted to say. I spent even more time revising it so it was balanced, concise, and rational (and thank goodness I now have ChatGPT to help me with this). I then sense-checked it with trusted friends to make sure it expressed my concerns in a balanced, respectful way.

    Despite all that, as I went to press the send button, I paused as panic rose. If I could put words to that panic, it would say, “Wait! This could break the relationship, and then you’ll be in trouble.” The implied meaning of “trouble” is unclear, but my nervous system clearly thinks it’s life or death.

    This journey to assertiveness then took an unexpected turn when an upsetting incident unfolded right outside my home just as my finger was hovering over the send key.

    A father and his two young kids stopped. The kids were maybe three or four years old, and the little girl was crying and protesting at going any further, clearly just wrung out. It was teatime, and the kids were on their little bikes.

    The dad, perhaps in his early thirties, was walking. He looked average height—though certainly, to his kids looking up at him from their bikes, he would look like a giant—and looked quite athletic in his build with his T-shirt and cap on.

    After a few minutes, the dad lost his temper. Rather than console and provide encouragement to his daughter, he yelled, “Shut up!” at her quite cruelly. He went on to rant and threaten never to bring them out again if this was the way the way they were going to behave. Then he turned to the little girl from his lofty position and pointed at her yelling, “You’re acting like a baby! Stop it!” several times.

    I froze, and then I thought, “Do I intervene here?” I knew I was witnessing a dad in his own trauma state, doing to his kids what had likely been done to him. As Dr. Gabor Maté says, “It is often not our children’s behavior but our inability to tolerate their negative responses that creates difficulties. The only thing the parent needs to gain control over is our own anxiety and lack of self-control.”

    If I were to intervene, the first thing I would have to do is help the dad regulate his nervous system, to feeler calmer and disarm him.

    For that, I would need to call upon my inner Christian Conte, author of Walking Through Anger: A New Design for Confronting Conflict in an Emotionally Charged World. Not at that advanced stage of my communicating journey, I decided to opt for physical presence and a friendly smile to reassure the kids as they continued on their journey around the corner. But when I stepped outside, they’d gone.

    I sat and reflected on what had just happened, my own nervous system in a state of flux from overhearing the interaction. I felt deeply upset and realized, as I sat down, I was a bit shaky. I listened as my heartbeat eventually slowed and hearing returned to my ears. I once again felt present and calm in my environment. Then I called a friend to talk it over.

    Eventually, as my thoughts turned back to what I’d been doing before that upsetting interruption, I turned back to my email.

    Knowing I’m not the helpless child listening to a misdirected outburst from an adult anymore, I did what I knew I had to do to assuage my own inner child and advocate for my daughter. I had to put my big girl pants on for real and be the rational adult. I knew I hadn’t written anything I’d regret. I knew I’d been balanced and clear. I pressed send.

    It’s worked out well. My concerns have been addressed, and I feel heard and more confident about the itinerary.

    In my fifties, I’m finally learning how to present my needs much earlier in the conversation. My life has been prompting me to learn that lesson over and over in every interaction that went sideward.

    I see it in my own children’s experiences in adolescence, the way they are drawn to certain people who are challenging them to learn how to assert themselves respectfully.

    It’s taken a while, and it’s taken me stepping back to understand my reactions more and to learn the skills I need to hear myself, calm myself, and be compassionate with myself.

    How do you navigate conversations that require assertiveness? What fears or patterns might be holding you back?

    Learning to speak up early in the conversation is not just a personal journey but a valuable skill that fosters healthy relationships and gives you the ability to advocate for yourself and your loved ones. And if not now, when?

  • Why We’re Afraid of Real Connection and Why We Need Deeper Conversations Now

    Why We’re Afraid of Real Connection and Why We Need Deeper Conversations Now

    “It’s one of the great paradoxes of the human condition—we ask some variation of the question ‘How are you feeling?’ over and over, which would lead one to assume that we attach some importance to it.  And yet we never expect or desire—or provide—an honest answer.” ~Mark Brackett, Ph.D., Permission to Feel

    I used to feel so satisfied if I had made them cry.

    Not in a twisted, sadistic way.

    I just knew once things went quiet and they felt safe, we could peel back enough layers, the tears would flow, and we could finally get to the truth. The truth of how they were really feeling, what their real struggles were, and what they really believed about themselves.

    I did not like seeing their pain, but I did know how to hold space for it.

    This was not achieved in a psychologist’s office or in some sort of support group for mental health. I carried this out in a workplace… for employees.

    You see, I have never been a surface level communicator. Most days, I would rather stick pins in my eyes than chitchat about the weather with someone, knowing there is so much more going on beneath the surface of that person. I get frustrated with the façade, pretending we are all okay, when everyone, on some level, is struggling.

    Product of Conditioning

    I know it is not how most of us are conditioned to operate in society. For many, cultural norms dictate that we be polite, keep emotions to a minimum, and keep conversational topics within acceptable boundaries.

    Why are our conversations this way when our fundamental need for connection and belonging is as strong as eating and sleeping?

    We have enough solid evidence to confirm that we feel more connected and happier when we take our conversations just a little deeper, yet we don’t. We even have a chemical in our brain called tachykinin that’s released when we feel lonely. It’s the brain’s way of making us feel uncomfortable, so we search out others and connect.

    It’s obvious we’re wired for connection. So then why is it so difficult to have meaningful connections that go beyond shallow pleasantries?

    Our Beautiful, Messy Complexity

    Well, as with most human behavior, I believe the answer is an intriguing confluence of reasons.

    I say this based on my academic studies and professional consulting experience. But a more honest answer would be to admit that my response is predominantly coming from my own childhood experiences going back decades, and even some personal experiences from as little as a few years ago.

    Since we see the world through our own filters and perceptions, we tend to focus on what we unconsciously decide is important. And I think for me, being able to sense the greater depths of other human being stems from my own childhood of no one acknowledging my own.

    I am aware I am not Robinson Crusoe, as all of us, to some degree, had some need that was not met in our smaller years, and I am sure Freud could have a field day here.

    The point being my dedication to creating more connection and belonging (primarily in a workplace context) with people, is mostly due to my past experiences. And thankfully for my past, I totally understand why people do not want to connect on a more meaningful level, even though it is so good for our psychological and physical health.

    Our Aversion to Deeper Connection

    There are many reasons why people find it challenging to have more meaningful, connected conversations with one another, and I feel the list would be even longer if we put this in a work context.

    However, here are my top five:

    1. We make emotions binary.

    Emotions are not “good” or “bad.” They’re simply data, giving us signs and clues. We have not been taught to be with and embrace all of our emotions, so we judge and suppress many of them. We are comfortable around someone who is happy but feel very uncomfortable if someone is sad.

    2. We hide our vulnerability.

    When we experience uncomfortable emotions like sadness, guilt, shame, or fear it can be scary and vulnerable to share these emotions with someone else. Naturally, we want to protect ourselves from this type of exposure.

    Yet sharing these deep parts of ourselves with someone we trust can provide us with a deep sense of connection, as well as a sense of acceptance and belonging (not to mention a cascade of feel-good brain chemicals).

    3. We don’t want to risk being ousted.

    The need to belong to a group is hardwired into our brains, so if we experience social exclusion, it actually registers in the brain as physical pain (true story). So, it would make sense that we would forgo our own needs, not take risks such as expressing our opinion or sharing deeper parts of ourselves in conversations, if it meant we get to stay and be part of a group. I think we have all seen plenty of this play out at work

    4. We get triggered.

    Any conversation that goes below the depths of surface level chitchat always runs the risk of an emotion making a guest appearance at some stage. With heightened emotions comes the gamble of getting triggered and moving into a threat response, which can be distressing and traumatic for some people. It is in this space we often see old patterns, defense mechanisms, childhood conditioning, and other unconscious behavior playing out.

    5. We hold ourselves back because our emotions were met poorly as children.

    When we were growing up, if any of our strong emotions like fear, sadness, or anger were met with negative consequences, we may have learned to shut down that part of ourselves. The narrative then became “it is not safe to show how I really feel.” This coping mechanism can make it difficult to connect with anyone on a deep level as an adult.

    Where There is Connection There is Light

    Even though this list may act as encouragement to keep our emotions and vulnerability to a minimum, doing so would not allow us to feel the full, beautiful, rich experience of being human.

    Thankfully, Covid has provided us with some benefits. All this disruption we have been experiencing the last couple of years has made us acutely aware of how we need to make connection a priority. Loneliness now becoming a public health concern.

    I’ve even noticed an increase in my own introversion and a strange apprehension to connect with others at the moment. Even though I specialize in connection and know all the benefits that come with it, I have had to give myself a bit of a push to get out and about and be with others (insert face palm here).

    But what I know for sure, is that sharing our vulnerability and struggles connects us. This is where we find commonality, where we do not feel alone. Where we get to see that we are all the same, trying to do the best we can with the tools we have. Where our hearts can soften, so that we have more compassion with not only those around us, but also with ourselves.

    Moments of real connection make for a real rich life. So go on, get out there….

  • Why Curiosity Is My Love Language and How It Makes Me Feel Seen

    Why Curiosity Is My Love Language and How It Makes Me Feel Seen

    “Being heard is so close to being loved that for the average person, they are almost indistinguishable.” ~David W. Augsburger

    The five love languages—a framework for how we give and receive affection created by psychologist Gary Chapman in 1992⁠—include quality time, gifts, acts of service, words of affirmation, and physical touch.

    As much as I love receiving all five demonstrations of care, I’ve always felt that my truest love language was missing from this list.

    My love language is curiosity. I show others I care for them by asking questions, learning their experiences, and being hungry for the essence of them beneath the small talk and the pleasantries. I want to see them for who they are and know what makes them tick. And I, too, want to be loved this way.

    Like many recovering people-pleasers, I spent most of my life over-attuned to others’ moods and needs, accustomed to relationships in which I did all of the seeing but rarely felt seen.

    While I know that people-pleasing is usually an outdated coping mechanism from childhood, I also know that my ability to get curious about others is my superpower. Regardless of its origin, it is just as much a part of me as my eye color or my heritage.

    This desire to deeply understand others is a quality about myself that I love, something that I do just as much in service to myself as in service to others.

    For years, my curiosity often led me to play the role of confidante and cheerleader in my relationships. Friends, partners, and acquaintances said I was an “exceptional listener.” And while I appreciated their praise, I often felt that folks cherished my companionship the way they would cherish a finely polished mirror—a smooth surface in which they could admire their own reflection.

    As I’ve gotten older, I’ve determined that I’m no longer willing to be a part of one-sided relationships in which I know others inside and out, but they regard me as a foreign language. I want a person who can put their ego aside and get curious. I want someone who maps my terrain eagerly, who crests the peaks and sprints into the jagged valleys of my tales, who overturns stones for what lies hidden beneath.

    As someone who spent much of her life feeling unseen, I notice when someone really makes an effort to see me.

    I notice when people look directly into my eyes and ask, “But really⁠—how are you feeling today?”

    I notice when people share a story and then pause to ask, “Have you ever experienced anything like that before?”

    I notice when others seem just as comfortable holding space as they do taking up space.

    I notice when folks treat conversations like opportunities for co-creation instead of pedestals from which to preach.

    I also notice when people ask perfunctory questions and, moments later, check their phones or stare off into space.

    I notice when others use my stories as springboards to leap into their own experiences.

    I notice when I’m interrupted repeatedly by someone who is so eager to speak that they can’t fathom making room for anyone else.

    I notice when people use me as a sounding board or a therapist with no reciprocity in sight.

    With time, I have learned to leave these relationships behind. They drain me energetically and, by participating in them, I teach myself that I am not worthy of more.

    I distinctly remember a friendship where, after every afternoon spent together, my body craved a two-hour nap. I remember other connections that left me feeling hallowed out and sunken, like a withered plant that hadn’t seen a glimpse of sun in weeks.

    Ultimately, it was my responsibility to shift this pattern and make space in my life for healthier connections. I could continue to feel victimized by one-sided relationships, or I could leave them behind and trust that I deserved better⁠—and that better existed.

    We co-create these healthier, reciprocal connections by communicating, clearly, what we need in order to feel seen. The love language framework is so valuable because it gives us a simple, casual way to do so. After all, we can’t expect others to read our minds and know automatically what’s best for us.

    This is why I’ve learned to say to friends and prospective partners early on, “My love language is curiosity. I feel most loved when others ask questions and want to understand me.” By offering this simple truth, we give others the information they need to love us well. Whether they choose to act on that information is up to them.

    If we find ourselves in relationships that are one-sided, we need to be willing to let them go, and embrace the initial loneliness that comes from leaving the old while awaiting the new. We need to learn to trust that we are interesting, that our experiences are valuable, and that our words are just as worthy of space as anyone else’s.

    With every new relationship that makes space for the essence of us, the more believable these truths become.

  • Are You Really Listening? 4 Ways to Understand and Connect with People

    Are You Really Listening? 4 Ways to Understand and Connect with People

    “The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.” ~Ralph G. Nichols

    My partner and I were in our first few months of a long-distance relationship. This was a new stage for us and it meant altering our communication practices. Instead of sharing meals and museum exhibits, we had weekly emails and Skype chats.

    Every week, I would pour my heart into long, detailed emails to him. I would describe everything that I had done and thought over the past few days.

    On Skype I would do the same. Excited to tell him about my life, I would recount all of my recent experiences.

    On one such Skype call, my partner paused the conversation with a long and frustrated silence.

    “What?” I asked.

    He said, “You just told me all about you, but you didn’t respond to anything I said.”

    His reaction surprised me. Weren’t we taking turns talking about our lives? Wasn’t that how a long-distance call was supposed to go?

    Around the same time, I received a letter from a friend who lived across the country. We had been writing to each other for several years. I had recently sent her a letter telling her about my new job and my vacation plans.

    She wrote back in exasperation, “You didn’t respond to anything I said in my last letter.”

    Now I was shocked and a bit panicked. My first instinct was to be defensive. Didn’t my partner and my friend want to know about my life? Didn’t they care about me?

    A troubling realization soon set in. If two different people were upset with me for the same reason, there was a good chance that I was the source of the problem and that I would have to take ownership of it.

    I had always thought that conversations between people in any relationship meant taking turns talking about yourself. I believed that was how you found out information about each other’s lives. Wasn’t knowing about each other the framework of a relationship?

    After thinking for a while, I realized that this approach had never been very successful for me. I had always struggled with feeling disconnected in my relationships. My bonds with others felt flimsy, as if they could crumble at any moment.

    Despite being surrounded by people I called friends, I felt chronically detached and lonely. I often wondered, were relationships this shallow for everyone? Was I doing something wrong that kept me from tapping into true connection?

    The moment that I realized my partner and my friend had both given me the same feedback—that I was not responding to anything they said—set me on the path to answering these questions. No, relationships did not have to be shallow. Yes, I was doing something wrong.

    I was being a poor listener. My lack of listening skills was holding me back from truly connecting with the people I cared about most. I did not know how to listen receptively and responsively in conversation.

    This realization was both terrifying and freeing.

    Conversation is the workspace to create, build, and expand connection. Listening is the glue that fuses that connection. If we take turns talking without truly listening, the connection is brittle.

    Fortunately, excellent listening can be learned. With dedication, I was able to dramatically improve my listening skills. As a result, I have built deeply fulfilling relationships that nourish my heart and soul.

    Here are four power moves that I use to increase the quality of my listening and build stronger bonds with the people I care about.

    1. I bring mindful attention to asking, “How are you?”

    The way in which we choose to ask “How are you?” has the power to set a tone of either detachment or connection for the rest of a conversation.

    I used to treat “How are you?” as if it were interchangeable with “Hello,” flattening it into a greeting instead of a question. I expected a perfunctory response and so that was what I received in return. This approach to “How are you?” communicated that I was more eager to talk about myself than to listen to the other person and thus set the stage for disconnection.

    Now I treat “How are you?” as an invitation to connect by saying the words slowly, breathing into the phrase, and maintaining physical stillness. I transition my full presence to listening and bring the precious gift of my attention to the conversation. Attentiveness shows that I care and I want to learn more about that person.

    2. I communicate interest by asking follow-up questions.

    When I ask “How are you?” I may get the response “Good, I just got back from work.”

    In the past, I would have responded “Great!” and moved on. Now I know that this common exchange is an important opportunity to ask follow-up questions.

    Follow-up questions are linked to the speaker’s previous statement so they demonstrate the listener’s level of interest and attention. My favorite follow-up questions are open-ended and begin with “what” or “how” because they create the most space for the other person to expand their thinking.

    Some examples that would apply to the situation above include “What are you currently working on?”, “How do you like your colleagues?”, and “What do you enjoy most about your work?”

    Asking follow-up questions shows that I value my conversation partner’s ideas and experience. Communicating that someone’s words are valuable increases their self-worth. When I foster a relationship with someone that mutually feeds our senses of self-worth, we both find ourselves wanting to spend more time together.

    3. I deepen the conversation with “Tell me more,” and “What do you mean by that?”

    When we talk, we learn more about ourselves. We can explore our desires, motivations, and fears. When we support others to talk more about themselves, we help them uncover useful information about who they are.

    By telling my friend, sister, or partner to “tell me more,” or by asking, “What do you mean by that?” I’m inviting them to learn more about themselves. I’m opening space for them to expand their thinking and thereby take up more space in our relationship and the world.

    Invitations to take up more space are among the greatest gifts we can give in relationships.

    4. I share the conversation space with “What do you think?”

    Asking, “What do you think?” is my favorite technique to manage myself during conversations in which I am sharing opinions, theories, and ideas.

    I am a passionate person and when I am inspired, I have a lot to say! However, unless I am giving a speech, I have a responsibility to my listener to maintain a shared speaking space and I honor this by ending my opinions with “What do you think?”

    There is a distribution of power inherent in any exchange involving speaking and listening. If one person chronically dominates the speaking space without the other’s consent, there exists a violation of boundaries. Asking, “What do you think?” helps to maintain equality and respect in conversations and, consequently, in relationships.

    These days, I employ these listening power moves regularly and continue to reap the rewards. I recently used them in a conversation with a former colleague. When she reached out to me via text message to ask a simple question, I took it as an opportunity to deepen our friendship.

    She texted, “Have you renewed your professional license?”

    My younger self might have responded with “yes” or “no” and left it at that, resulting in a shallow interaction. Because I wanted a richer relationship with this person, I used the listening power moves to connect with her. I brought my mindful attention to the interaction and responded with an open-ended follow-up question.

    “No,” I texted back, “I have other career ideas right now. What is your thinking about your career?”

    We switched to email and she shared her latest career goals with me. I responded to her ideas and then she asked me about my career goals. Over the course of our emails, we expressed and explored our thinking about who we were professionally and personally, made plans to spend time together, and ended up going on a road trip.

    Feeling connected means feeling seen, heard, and valued for who we are. Our choices around how we speak and listen have the power to generate connectedness. When we bring a mindful presence and generous spirit to our listening, we open the doors to rich and fulfilling relationships.

  • The Art of Conversation: Stop Zoning Out and Waiting to Talk

    The Art of Conversation: Stop Zoning Out and Waiting to Talk

    Conversation Bubbles

    “Let us make a special effort to stop communicating with each other, so we can have some conversation.” ~Mark Twain

    Some of the most memorable experiences in our lives revolve around the conversations we have with others.

    Talking to your grandparents about what life was like for them when they were young.

    Kind words of encouragement from a teacher or mentor.

    A romantic conversation in front of a fireplace with your soul mate.

    Listening to the last words of someone on their deathbed.

    However, sometimes we can become so pressured to talk, to sell ourselves, or can become so distracted by all the gadgets and activities begging for our attention, that we forget the basic components of meaningful human interaction.

    A couple of months ago I was sitting in a café across the table from an Italian woman. We were there together with mutual friends and had just met. To be polite and engage her in conversation, I asked a standard icebreaker question about her personal life.

    She opened her mouth to speak and didn’t stop talking for at least twenty minutes.

    I have been around enough Italians to know they love to talk, but this was extreme even for Mediterranean standards.

    Our mutual friends and I nodded along, and by the end of her Shakespearean monologue I knew everything about her whole life, including how she was raised by a single mother, and how every activity in her own baby’s daily routine was scheduled to the exact minute.

    After she finished and took a much-needed breath of air, she turned to me and asked, “So, what do you do for a living?”

    At last it was my turn to share!

    I began with, “Well, I…”

    But it was already too late.

    The smile from her face disappeared and glazed eyes began to stare aimlessly at me from the other side of the table. Then, as I continued to give a brief synopsis of my personal and professional background, she started to fidget in her chair and look nervously around the café, but not at me.

    I could tell that her mind was racing and that she was anxiously waiting for the moment where she could jump in and speak again, so I turned the conversation back to her. She lit up with a huge smile and then part two of her monologue began.

    My feelings weren’t hurt by the fact that she preferred to talk instead of listening to me, or anyone else at the table for that matter. But when I got home I began to reflect on how I interact with others.

    Do people enjoy talking to me?

    What goes through my mind when someone else is speaking?

    Do I give them my full attention?

    As I mentally answered these questions, I came to the realization that I, like my Italian tablemate, could sometimes be a me-conversation culprit.

    I would be so focused on thinking of something smart to say next that I wouldn’t even be listening to what the other person was saying.

    When a coworker was in my office talking to me, I would always keep one eye on my email inbox.

    And when having a phone conversation with my family, who I hardly ever get to see because they live on another continent, I would be scrolling through my Facebook newsfeed on my computer, half-listening to what they were saying.

    Since that encounter in the café I’ve made a conscious effort to get rid of these bad habits and have memorable conversations with others, especially with my friends and family. Some of the tips I’ve been learning and attempting to putting into practice include:

    1. Ask open-ended questions.

    Refrain from asking yes/no questions, which will end with a one-word answer followed by the sound of crickets. We should instead try asking questions such as, “How did that feel?” or “What was that like?”

    It keeps the conversation flowing and makes it more interesting because we get to hear their viewpoint instead of describing their experience for them, i.e. “I bet that was amazing!”

    You’ll be surprised by some of the responses you’ll get.

    2. Listen to their voice, not the one in your head.

    We should focus our full attention on someone when they are speaking to us instead of getting wrapped up in what we’ll say next. Just let the conversation flow and take its natural course.

    When we listen to what others are saying, they’ll feel more connected to us, even if we actually don’t say all that much. In addition, as I’ve learned firsthand, you can spare yourself those awkward moments when you ask a question that they had just previously given the answer to when they were speaking.

    3. Don’t make the conversation about you.

    It can feel great when we talk about ourselves, especially if there is something we are proud of. But we shouldn’t make the conversation consistently about ourselves.

    One of my interests is travel, so now I’m constantly reminding myself not to one‑up everyone else by saying something along the lines of, “Oh, that sounds like a fun vacation. Last year I went to (insert destination here), which was so amazing!”

    A great conversationalist is a person who knows that a real conversation is not a monologue, or about trying to constantly impress everyone. It’s a give and take dynamic, which involves actually listening.

    And besides, nobody ever learned anything from just talking.

    4. Stop multitasking.

    Lastly, if we want to have a meaningful conversation, we have to stop multitasking.

    Close the laptop.

    Stop texting.

    Stop cooking dinner.

    We should just refrain from whatever it is we are doing that is keeping from us from focusing our attention on them.

    This is the one piece of advice that I consistently have to work on. As I mentioned before, most of my family lives halfway around the world and any sort of communication is precious, yet when I speak with them I can easily get distracted by all of the cat videos and social media updates that the Internet has to offer.

    These distractions can be hilarious and fun, but they are not a top priority in my life like my family is, so I always try to keep this tip in mind.

    Human interaction is one mankind’s fundamental needs, and we can all work on our communication skills.

    Because in the end we aren’t going to remember what was on our social media, or how impressed others were when we talked about all of the exotic places we’ve visited.

    We are going to remember what we’ve learned from others and the meaningful connections we’ve made with real people.

  • Why We Talk More Than We Listen and What We Gain When We Stop

    Why We Talk More Than We Listen and What We Gain When We Stop

    Conversation

    “What makes you vulnerable makes you beautiful.” – Brene Brown

    I like to talk. A lot.

    It’s how I get ideas and work through concepts I’m not quite clear on. It’s how I get myself motivated or calm myself down.

    If you let me, I would probably talk your ear off all day. As a creative grasshopper, my mind runs a mile a minute, and has no shortage of ideas to explore.

    But a conversation in which people are talking, but not listening, is not really a conversation. It’s selfish, unsatisfying, and does absolutely nothing to build real connections.

    As much as I like to talk, what I really want is to connect.

    I talk about what I do because I crave appreciation and admiration. I want to inspire someone.

    I talk about what’s on my mind because I want to know that I’m not alone. I want to feel accepted and validated.

    I talk about what I know about anything because I want to show that I have something to offer. That I’m worth listening to, and wanting to be around.

    But no matter how much I want to be accepted, loved, and appreciated, over the years I have learned that talking is not always the way to get these things.

    For a talkaholic, talking is asking: for attention, praise, acceptance, love.

    But talking is not really giving. It feels like giving to us, but it isn’t.

    I may think that by telling my friend about what I do I’m inspiring her, but she has other worries and blocks that are keeping her from ever applying what insights she may gain from my overly generous monologue.

    I may think that by espousing my opinion about everything under the sun I’m showing that I’m a worthy conversation partner, but people have their own opinions, and feeling like their opinions are heard is much more valuable to them than listening to mine.

    It took many years of being bullied and feeling alienated before I realized that my strategy for getting me the things I wanted was backfiring and getting me the opposite.

    I used to kick myself for that. Why couldn’t I learn faster? Why couldn’t I just be there already?

    Just like every engrained habit, I realized that talking too much and listening too little was comfortable, even if it didn’t feel that way.

    The reality is that listening is much more vulnerable for me than sharing even my best kept secrets.

    When I’m listening, giving the other person my full attention, holding space for them, I feel vulnerable because they have control over the conversation.

    All of a sudden, I’m left open and naked.

    My thoughts are free to race, and keeping them focused on the other person is tough, just like meditating. Talking a mile a minute is so much easier.

    By not spouting out my ideas and beliefs, I’m letting the other person form their own opinion of me. Instead of trying to direct it. I am “just me,” and I can’t put on a mask through my words, opinions, and knowledge.

    A long time ago I made a commitment to be minimalistically myself—naked and raw, unapologetically open and authentic. No excuses. No drama. No frills.

    On this journey of rediscovery I learned that my true self does not need a mask.

    I don’t need to let my ideas and systems march forward to create a better impression. I now know that everyone else is just as broken as I am, and the cracks only have as much importance as you give them.

    I don’t need to always share a story of my own in order to connect. My heart knows how to connect without my help.

    I don’t need to give everyone the brilliant solution they need. I’ve learned that I can be most helpful when I just give people the space they so desperately need; then they are free to discover their own solutions, and are much more open to seeing and implementing them.

    Learning to listen is a lifelong journey, one that is definitely not easy for a talkaholic like me. But the joy that comes with the rewards makes up for the pain and effort. Achievements are, after all, only worth as much as the time put in.

    Talking about my achievements, opinions, conclusions, and lessons learned is a lot of fun. But listening for an hour, really connecting, fully being there, and watching the other person relax, unfurl, and bloom is priceless.

    What changes have you made to become a better listener? What have you learned about yourself along the way?

    Photo here

  • The Most Important Thing to Do Before a Difficult Conversation

    The Most Important Thing to Do Before a Difficult Conversation

    Conversation

    “You are your choices.” ~Seneca

    After four years of radio silence, a former flame appeared in my inbox.

    We set up a time to talk later that week. And when the day came, right on time, he called.

    We talked. I had many questions. He explained the best he could. The conversation eased into Taoism and Twitter. Totally comfortable.

    But for the twenty-four hours beforehand, I was bracing myself.

    I was expecting long, awkward silences, angry words, and maybe even a premature hanging up of the phone. In case it’s not clear, things hadn’t ended so well with us.

    And if I had lunged into the conversation with all that tightness and fear, I probably wouldn’t be writing these words right now.

    Because all my tightness and fear would more than likely have generated tightness and fear in him, and there would be nothing enlightening or inspiring to share out of that.

    But thankfully, that’s not how this story pans out.

    Here is what actually happened:

    I set aside an hour before the call. I didn’t have a plan for what I’d do in that hour. I just knew that it was going to be a time of relaxation and rest.

    I sang sweet pop songs while making my bed. I took a long, hot shower. I put on my favorite dress and snuggled with my puppy.

    And then I sat cross-legged on my bed and, as Marianne Williamson puts it, I invited the Holy-Holy to “enter where You already abide.”

    I meditated on words like “forgiveness” and “compassion.” And I also made room for words like “boundaries” and “clarity.”

    The phone rang, and like I mentioned, the conversation went smoothly.

    I’ve faced a string of difficult conversations lately and the consistent theme I’m noticing is this:

    When I traipse up the stairs in last night’s pajamas with a smudge of peanut butter on my lip and a beeping phone in my hand, I am inviting more of that same messy, jumbled energy into the conversation I’m about to have.

    If I want clarity and connection in my relationships, what the heck do I expect to happen when I begin our conversations with restless, twitching unfocused-ness?

    What I bring to any interaction is (usually) what I receive from it.

    So it boils down to this:

    Before walking into tough conversations, we must get clear on who we want to be in that moment.

    Before the birth control discussion with your daughter, take ten deep breaths. Remind yourself that you want her to understand the joy of sex and the life-shifting responsibilities it can bring.

    Before you take away drunk Uncle Larry’s keys, ground yourself in the love and concern you feel for him and the safety of the other drivers and pedestrians on the road that night.

    Before you walk into the big meeting, before you sign the divorce papers, before you say “I do,” pause and ask yourself:

    Who do I want to be as I do this thing I’m about to do?

    You might choose to be kind, open, attentive, loving.

    You might prefer strong, firm, connected, a leader.

    Inhale that. Affirm that. Be that.

    This doesn’t mean that your body language and words will be in permanent alignment with the qualities you’ve chosen to focus on.

    And it certainly doesn’t mean you’ll now morph into some super-human communicator deluxe.

    You will still mess up, somehow. That’s part of being human.

    But, I believe, you will mess up less.

    I believe that when you get deliberate about the intention and energy you want to carry into a conversation or a room, you shift the dynamic.

    The context moves from He-made-me-say-it to I choose these words. I choose these actions.

    You are no longer floundering around.

    You are no longer a victim or a puppet of the circumstances and people around you.

    You’re making clear, conscious choices about the person you want to be. That’s what true power is. That’s what it means to create your life.

    So before you open your mouth or write the email or turn the doorknob, be clear as seawater about who you want to be in that moment.

    And then be that.

    Photo by Benson Kua

  • Authentic Communication: 3 Tips for Receiving in Conversations

    Authentic Communication: 3 Tips for Receiving in Conversations

    “As for the future, your task is not to foresee it but to enable it.” ~Antoine de Saint-Exupéry

    Have you ever heard the expression everyone loves a cheerful giver? While there’s a great deal of truth in the philosophy of offering without hopes attached, what about the flip side?

    Sometimes we become so focused on providing antidotes or anticipating what we perceive to be the other person’s needs that we steamroll a conversation, taking center stage in our interactions.

    In my own day-to-day life, pauses and hesitations in conversation used to make me uncomfortable or even anxious. I would rush to fill the space with chit chat that meant little, or offer to help that person with a favor—not so much to experience the joy of giving another person a break but to alleviate the unease inside me.

    Coming from a place of fear, I frequently dampened the point of the conversation with my desires to keep the talk flowing and elicit the behavior I wanted from others.

    As a one-time people pleaser, I knew that there had to be a more peaceful way to connect, and on a deeper level, with those around me.

    After I turned thirty, I began to step back and actually give other people room to express their opinions and thoughts—even if it meant several seconds of complete silence, something that previously would have seemed impossible to me.

    I found myself breathing more slowly and relaxing more into the moment. I started to feel the same happening to others I interacted with. (more…)