Why Some Things Trigger You Emotionally and Others Don’t
“If you’re hysterical, it’s historical.” ~Anonymous
I had been having problems with my email. I dreaded calling technical support, since my experience in the past involved sitting for a long time on hold and listening to someone reading from a script instead of thinking creatively about my problem. However, since I could not fix the problem myself and I felt I had no other options, I called my Internet service provider’s technical support line.
True to form, after thirty minutes on the phone we had barely moved past the point where I had repeated my name and account number to …